Adobe CertifiedMagento 2 developer
Hyvä Bronze PartnerListed partner
14 yearsIn web development, 9 on Magento
Milton Keynes, UKStores anywhere
Running WordPress or WooCommerce? See the WordPress plans.
The SKU pipeline
How a change gets to your store
- You askPlain English, in Slack or the request form. We agree what “done” looks like.You
- We build itWe build the change in our own development environment using the SKU pipeline, the AI-assisted system we already run for our existing clients, steered by a senior developer. None of your customer data is copied into it.SKU Digital
- We review itWe check every line, correct anything that isn’t right, and test it against your actual setup.Senior dev · the gate
- Staging, configuredDeployed to your staging site and set up properly (API keys, settings, indexing, attributes), so you test the real thing, not just the code.You approve
- Live, with rollbackReleased, configured the same way on production, and checked end to end. Anything wrong? Rolled back.SKU Digital
The SKU pipeline is ours: the checks, the staging, the rollback and knowing what to look for. AI is one part of it. A task is finished when it works on your live site, not when the code is written. If something we’ve approved breaks, we fix it at no extra charge, rather than leaving you to chase us. Changes made outside our process, such as live edits or another developer’s work, we’ll look at and quote before we start.
Modern tools, senior judgement
Built with modern tools. Checked by a senior developer.
We build with AI coding tools inside the SKU pipeline, our own system for Magento and WordPress. Your changes go live sooner, and a fixed monthly price can include real development. The tools are half the job. The half that decides whether a change is right is done by a person.
What the SKU pipeline speeds up
- Reading your store’s code and config before a change
- Getting to a first working version
- Drafting tests and documentation
- Spotting what a change might affect
What a senior developer does, every time
- Agrees with you what “done” looks like
- Reviews every line and corrects what isn’t right
- Tests on your staging site and configures it properly
- Releases in an agreed window, with a rollback ready
- Answers when something breaks
Three monthly plans. Pick how much you want done.
Every plan keeps the site patched, updated and watched. The higher plans add reviewed, released development on top. Every new store starts with Foundation, the one-off setup below, so we’re not deploying blind. It’s from £1,200, or from £550 if you’re joining Care (without the 6 development tasks).
Prices shown are for a straightforward store. Before we quote, we look over your setup: third-party modules, custom work, integrations and store views. Then you get one fixed monthly price, agreed before anything starts. Plans are monthly rolling with one month’s notice, with no 12-month lock-in. For comparison, the big-agency Magento upgrade-and-patch services start at around £1,200 a month with no development included.
Keep it healthy
Care
For a store that’s working and you want it kept that way. No feature work, just patched, updated and watched.
From £585 + VAT per month
Every month
- Security patches applied after a staging check
- Module and dependency updates tested and released
- Errors and bugs we find are fixed, up to 2 hours a month
Watching
- Search Console, error logs and site speed reviewed
- Admin users and API keys audited
- One-page report on the 1st
- Covers one store view
Support
- Next-working-day response, same-day triage if sales are blocked
- Site down or checkout broken: fixed within the plan once Foundation is done
- Annual major upgrade at a fixed price, or move up to Partner
- Extra development tasks quoted at a fixed price
Most stores
Partner
For stores turning over £200k–£3m that need things shipped every month and a site that stays healthy in between.
From £895 + VAT a month for your first 4 months
Then from £1,150 + VAT a month.
Development
- Up to 6 development tasks a month, built, tested and released
- One task at a time, so nothing sits half-finished and each change goes live quickly. Need several at once? Partner Plus runs two in parallel.
Everything in Care, plus
- One major Magento upgrade a year (e.g. 2.4.8 → 2.4.9), tested on staging first
- Third-party modules upgraded with it
- Hyvä major upgrades quoted
- Covers one store view
Support
- Critical issues fixed within the plan, with no hourly billing
- Next-working-day response, same-day triage if sales are blocked
Busy stores
Partner Plus
For stores with a constant backlog of new campaigns, landing pages and integrations that want a dev team effectively on staff.
From £2,050 + VAT per month
Development
- Up to 12 development tasks a month, built, tested and released
- Two requests live at a time
- Priority in the release queue
Everything in Partner, plus
- Hyvä upgrades included alongside the annual Magento upgrade
- Critical issues fixed within the plan, with no hourly billing
Extra
- Quarterly planning call
- Covers up to three store views
A task is one self-contained change, like a delivery message at checkout or a new category page template. Bigger requests count as two or three. What counts as a task
Every new store starts here, before its monthly plan:
Step one
Foundation
One-off setup and a plain-English audit, plus 6 development tasks cleared in the first 30 days. It isn’t us learning your site at your expense: the audit, the repository and the release pipeline stay yours, even if you leave.
From £1,200 + VAT
one-off · paid up front · Care-only clients: from £550 without the 6 tasks
Included
- A staging site for your reviews, and a development copy on our side with no customer data, both connected to a GitHub repo you own
- Deployment pipeline, backups and a tested rollback
- Health audit: what’s wrong, what’s urgent, what can wait
- 6 development tasks, agreed before we start
- Handover session and written workflow
Bigger jobs are quoted separately, at a fixed price agreed before we start: Magento upgrades, Hyvä builds, store rescues and second-opinion audits of another agency’s work.
Where your budget goes
More of your budget goes into your store.
Budgets are tight for most UK businesses right now. You shouldn’t be paying for layers you never see.
No agency overheads
No account managers, sales team or big office in your price. You pay for senior development, not the layers around it.
You talk to the person doing the work
No briefing an account manager who briefs a junior. You speak to the senior developer who knows your store.
One fixed monthly price
No hourly billing and no surprise invoices. You know what the year costs before it starts.
Quoted before we start
Bigger jobs get a fixed price agreed first. If something turns out bigger, we stop and ask before it costs you more.
Our mistakes are on us
If a change we released breaks, we roll it back and fix it at no extra charge.
No lock-in, no exit fee
Monthly rolling, one month’s notice, and the code lives in a repository you own.
Who you’ll work with
SKU Digital is led by Qaiser Bashir, an Adobe-certified Magento developer based in Milton Keynes, with 14 years in web development, 9 on Magento. Every store is looked after by a senior developer who scopes your work, reviews every change before it goes live, and answers when something breaks. Here’s what some of the store owners and managers we work with say.
Qaiser took over from our long term Magento developer a couple of years ago now, inheriting a fairly complex multistore installation with a lot of custom code, and a fair amount of long standing issues. Qaiser brought himself up to speed with our setup, Magento installation and websites very quickly, making what could have been a difficult transition seamless. He's very quick to respond to issues via multiple communication channels, and his knowledge of Magento is extremely impressive. Qaiser has also overseen complex Magento upgrades and integrations with our back office systems, including bespoke pricing solutions for our B2B. We're very grateful to have Qaiser on our team.
Have been working with Qaiser for a few years now and am very impressed with his communication skills and technical expertise with Magento 2 (which is rare to find a good developer for!). I would recommend him to anyone looking for a highly talented Magento 2 developer.
What happens every month, without you asking
Most stores don’t go down because of a bad change. They go down because nobody was watching. This is the watching, and it’s in every plan.
Every day and week
- Uptime monitored around the clockAlerts come straight to us. Out of hours it isn’t a promise, but if we’re available we’ll help.
- Security advisory checkMagento security advisories and module vulnerability feeds
- SSL, DNS, cron jobs and disk space
Every month
- Security patches appliedTested on staging first
- Module and dependency updatesMinor versions released; major ones included on Partner and Partner Plus, quoted on Care
- Search Console reviewedCrawl errors, coverage drops, Core Web Vitals, manual actions
- Error logs and 404s reviewedFailed crons, indexers, payment and shipping API errors
- Site speed vs last monthHome, category, product and checkout
- Admin users and API keys audited
Every quarter
- PHP and dependency reviewWhat’s approaching end of life, and when to act
- Database health and cleanupLogs, quotes and session tables
- Backlog review (development plans)What shipped, what’s queued, what to drop
You get one page, every month
Patches applied, modules updated, Search Console status, speed against last month, tasks shipped, what’s queued, and one recommendation. So you always know what quietly didn’t go wrong.
Support, in plain terms
Clear hours and honest targets rather than a promise we can’t keep.
Mon–Fri, 09:00–17:00 UK time, excluding England and Wales bank holidays. Planned leave and release windows agreed in advance.
Every request gets a reply that says what happens next. A reply isn’t a promise it’s finished that day.
Site down or customers can’t buy: triage starts the same working day if reported before 2pm. Slow features and campaign requests aren’t emergencies.
Out of hours isn’t a promise, but if we’re available we’ll help: we’ve helped clients at weekends before. The uptime monitor runs around the clock and alerts come to us. If you need guaranteed 24/7 cover, we’re not the right fit and we’ll say so.
Is it included? Some real examples
The rule is simple: keeping your store working is in the plan. Building something new is a task, or a fixed-price quote agreed before we start.
In your plan
- Adobe releases a security patch. We test it on staging and apply it.
- The logs show a failing cron or an error on a category page. We fix it (on Care, from your 2 hours a month).
- Checkout stops working or the site goes down. Fixed within the plan, on every plan, once Foundation is done.
- A change we released breaks something. We roll it back and fix it at no extra charge.
- A module needs a minor update. Tested on staging, then released.
- Partner and Partner Plus: you want a delivery message at checkout. That’s one of your monthly tasks.
- Partner and Partner Plus: the yearly major Magento upgrade, with your modules.
Quoted at a fixed price
- Something works as it was built, but you want it to work differently. That’s new work: a task on Partner, a quote on Care.
- A redesign, a Hyvä build or a speed project.
- A new integration with an ERP, a supplier or a marketplace.
- Catching up several Magento versions behind.
- Moving to a new host.
- Care: the yearly major upgrade, unless you move up to Partner.
Questions owners actually ask
Two Magento stores with the same traffic can need very different amounts of work. One with forty third-party modules, custom checkout code and an ERP connection takes far longer to patch, upgrade and test than a clean store.So before we quote, we look over your setup (the module list, custom code, integrations and store views) at no cost.A straightforward store pays the price shown; a more complex one might pay £1,350 a month rather than £1,150. Either way, you’ll know your exact price before you pay anything, and it doesn’t creep up afterwards.The quote reflects your modules, integrations and store views. It only changes if the store changes a lot, for example a new store view or integration, and we’d agree that with you first.
One self-contained change you can describe in a sentence or two, that we can build, test and release on its own. For example: a new block on a product page, a checkout or shipping rule change, a bug that keeps coming back, a form that never worked, a module configured properly, or a simple custom module. Not admin edits you could do yourself, but actual code, tested and deployed.Some requests are bigger, such as a feature that touches several parts of the store. We’ll tell you before we start and count it as two or three tasks, or quote it separately if you’d rather keep your allowance.What isn’t a task: work that needs rounds of back-and-forth to get right and runs over days or weeks. That means complex custom modules, integrations that need testing with another system or supplier, redesigns and speed optimisation projects. Those are scoped and quoted at a fixed price, agreed before we start.Unused tasks don’t roll over. If we’re the reason a ready request didn’t ship, it carries into next month at no cost.
On Partner and Partner Plus, once a year we move your store to the latest stable Magento release (typically one behind the newest, e.g. 2.4.8 to 2.4.9) and bring your third-party modules up with it.Custom code and modules are checked for compatibility first, everything is rehearsed on staging, and it’s released with a rollback ready.Care clients can have the same upgrade at a fixed price. Hyvä major versions are included on Partner Plus and quoted on Partner.
On every plan, critical issues are fixed within the plan: anything that stops customers buying or puts the store’s security at risk, such as the site being down, checkout failing, payment gateway errors or a suspected breach. We drop everything and fix it, without billing hours or using up your tasks.The one condition is that the store has passed Foundation and any remediation we flagged has been done, because we can’t underwrite a site we’ve told you is at risk.On Care, routine problems the checks or logs throw up, such as a failing cron, a plugin conflict or a 500 on a category page, are fixed using up to 2 hours a month. Bigger problems that aren’t emergencies get a fixed-price quote, and nothing’s started without your say-so. Unused time doesn’t roll over.
Yes, case by case. Most of our work is Magento Open Source and Hyvä, but Adobe Commerce, self-hosted or on Cloud, runs on the same core.Licensed features and Cloud’s deployment tooling vary from store to store, so we check the fit on the first call, and the Foundation audit confirms it before any monthly plan starts.
Your code does, to our AI provider, on a business plan that doesn’t use it to train its models.Customer data doesn’t. We build every change in our own development environment, and no customer data is imported into it. Changes reach your staging site for you to review, and only go live once a senior developer has checked them and you’ve approved them.
It happens during Foundation. We need hosting access and your code; if there’s no repository, we create one. We audit the store, set up your staging site, our development copy and the release pipeline, then take over.Your current agency doesn’t need to overlap with us, and nothing changes on the live store until you’ve approved it. More on switching Magento agency.
Senior developers we’ve worked with for years cover leave and larger projects. You’re told in advance whenever your usual developer is away.
Most stores stay with their current host and we work there. If the host is the problem, moving it is quoted as a fixed-price project; see store rescue.
Yes. The repo, code and accounts are yours. Plans run monthly with one month’s notice, and we hand over configuration and workflow docs during that month. Dev and staging hosting ends with the plan, so we arrange export before then.
Book a call
Tell us about your store and what’s on your list. We’ll reply within one working day with times for a call.